customer relationship management

基本解释

Customer Relationship Management, for example, is almost universal in every industry.
例如，客户关系管理在每个行业中几乎是通用的。
This results in an end-to-end business solution for applications, such as supply chain management, sales force automation, or customer relationship management.
这样就使应用程序得到一个端对端的业务解决方案，如供应链管理、销售自动化或客户关系管理。
These software applications can be in the form of customer relationship management (CRM), enterprise resource planning (ERP), supply chain management (SCM), and other systems.
这些软件应用程序可以采用客户关系管理 (CRM)、企业资源规划 (ERP)、供应链管理 (SCM) 和其他系统等形式。

But I implement customer relationship management applications from various vendors (including Microsoft) for a living.
FORBES: Why Most Businesses Will Keep Buying Microsoft
Nationwide, the mutual savings bank in the UK, uses Portrait software for customer relationship management.
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Companies like Salesforce.com, a leading developer of customer relationship management software, are using Google Maps.
FORBES: Magazine Article

ways that a company can encourage customers to like it and buy from it, for example by using software to look at information it has about its customers and by using social media

the practice of building a strong relationship between a business and its customers and potential customers ( abbr: CRM)

分析型crm
The application research of analytical customer relationship management system based on data mining method can help enterprises solve the bottleneck of expanding profits to increase.
基于数据挖掘的分析型CRM的应用研究能帮助企业解决利润增长的瓶颈问题,因而越来越受到研究者的重视。
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